Dell Latitude 5490 / Intel 1.7 GHz Core i5-8350U Quad Core CPU / 16GB RAM / 512GB SSD / 14 FHD (1920 x 1080) Display/HDMI/USB-C/Webcam/Windows 10 Pro (Renewed)

This review ONLY applies to the Dell Latitude 5490 I received through Seller Century Computer LLC.The laptop was very clean and looked truly refurbished. The Windows key was valid. It has an 8th generation CPU, and I upgraded it to Windows 11. This model has a touch screen and that works well too. There was one very minor issue and the seller contacted me very quickly. It's hardly worth mentioning but his quick response shows he backs his merchandise.

Worked fine, no problems with setup, would have liked a user manual but other than that there were no issues and the unit was in excellent condition.

The media could not be loaded. vino con las especificaciones que decia la publicacion, y ademas tiene sensor de huellas dactilares lo cual es un plus, funciona muy bien y a nivel estetico esta casi perfecta pero vino con un gran problema: la pasta termica del procesador estaba totalmente vencida y reseca, al encenderla por primera vez note que el ventilador giraba muy rapido al poco tiempo y sin casi nada de carga al procesador, y al desarmarla me encontre con eso lo cual me parece una falta importante. En mi caso como tengo experiencia tecnica y las herramientas pude sustituir la pasta termica y solucionar el problema pero si no fuese el caso tendria que gastar dinero en un servicio tecnico por algo que el vendedor debio revisar y solucionar antes de vender esta unidad. Por lo demas muy buena laptop aunque la bateria dura menos de lo que deberia aunque es de esperarse por un equipo que ya fue usado.

Great product!

Extremely Disappointed – Faulty Laptop and Zero AccountabilityReview:I rarely leave reviews, but I feel compelled to warn others about my experience. I purchased this laptop expecting a reliable device and decent customer service. Unfortunately, it broke down not long after the return and refund frame was due. I reached out to the seller PT Electrical Service hoping for support or at least a resolution – but they were completely unresponsive and unhelpful and took no responsibility for the issue.What’s worse, Amazon was no better. I was met with generic responses and no actual assistance. It's incredibly frustrating to invest this much money in a product, only to be ignored when it fails.This experience made me realize that buying from third-party sellers on Amazon is a gamble. If something goes wrong, you may be left alone to deal with it—and that’s unacceptable for a platform as big as Amazon.I’ve been a loyal Amazon customer for years, trusting that if anything went wrong, Amazon would stand by its customers. Sadly, that trust has been broken.I highly advise anyone considering this product or seller to think twice. If anything goes wrong, you're on your own. This has been one of the most disappointing experiences I’ve had on Amazon.I give a zero star the computer is wrapped with vinyl wrap to cover the severely damaged surface and the wrap falls off also the computer stopped working 1week after the last day to return.

EXCELENTE 👌🏻, llego antes de la fecha. La descripción es la misma que el producto. Lo deje encendido por más de 8 horas sin conectarla al cargador y la batería tenía más del 40%. Excelente compra. A⭐️⭐️⭐️⭐️⭐️

This is the laptop as the centerpiece of my audio/MIDI research studio. When I got it, it started kicking butt right away, I got it for audio, so 16 gig ram, quad processor, SSD drive all make it hum, it's most notable weakness is that it's only 1.7 Ghz not like 3Ghz & I5. It still is fast and multitasks well.... It is windows 11 Pro, Pro is good....As with all 14" laptops, it's got good real estate on the monitor, but is a little heavy, and a little large, a tradeoff....Hard drive is 512 GB, you might want to trade up to a 1 TB drive. I generally like Dell as an American brand (I don't like HP) and I owned a computer repair company for over 20 years....Gud luk!

Update: I contacted the company/seller of this laptop, and I told them the issue. They asked if I was comfortable with installing a new battery (which I was). They sent out a brand new battery and a brand new Dell charger (which came quickly after the holidays). This fixed the issue with no other problems so far!I bought this laptop as a Christmas gift for my son (first computer). He was excited to use it, got it all set up, and started playing around on it. Less than an hour later, the battery was dead. No problem, just hook up the charger, right? Wrong!! Hooked up the charger and nothing happened. Ordered another charger (hopefully that is the problem), but he will not get to use his computer until 31 December. Disappointed nine year old! Hopefully, the 31st will solve all of the problems, and we will be happy again. I must say, the computer itself was running just fine.