eufy Security SoloCam S220, Solar Security Camera, Wireless Security Camera Outdoor, 2K Resolution, Continuous Power, No Monthly Fee, HomeBase 3 Compatible, 2.4 GHz Wi-Fi, for Outdoor Surveillance

These cameras are amazing. So quick and easy to set up and install. The solar powered plus wireless option was the best decision and they stay charged without issue. Also no need for a monthly subscription. The best part is the AI detection so you don’t get notifications for every little movement and it auto detects humans, vehicles, etc. highly recommended and so good I bought some for my dad to use at his house to replace Blink cameras he has that notify him each time the wind blows leaves in the tree, bats flying by or anything near the camera.

Very easy to install and setup. The hardest part of my install was find my extension cord for my drill. Easy setup in the app, the build quality is perfect, the alerts are very quick and the camera functions as it should. I do wish it had support for SD card or even to save video to my home media server, but I knew it didn't when purchasing. Thinking of getting another for the backyard.

This camera has been up and running for exactly 302 days, according to the app. I never have once had to pull it down to charge it. Where I have it mounted, it receives around 7+ hours of *direct* sunlight a day, and is mounted in an optimal spot on my garage in the backyard. There are periods where we have rain for weeks at a time, with hardly any sunlight at all. This thing hasn’t skipped a beat. Camera overlooks the only entrance into the backyard, and covers the left side of my driveway quite well. Camera quality is clear as ever, especially at night. As the storage fills up, it deletes old automatically so you don’t have to fool with it. I definitely will be buying another one.

Really the overall experience is only a 3.5 but not having to pay a monthly fee helps a bit and 2 cameras ready to go with no other purchase for $119 seemed like a steal. It's the awful app interaction with the cameras after setup that drags this.The connection setup to your account is great, could not be easier. Installation is likewise very simple, 2 screws and spin the unit on the mount and aim it.Charging. Unless you have direct ,and I do mean *direct*, sunlight, all day, you will be charging these but how often will vary. Seems like they should be able to go at least a month without charging in the shade so that's not horrible, if you have a shaded one you treat it as a regular battery camera. Plenty of modern solar panels can get some juice from ambient daylight so that seems like a miss considering how little power these need.Quality is just ok, 2k isn't really 2k if it's full of chunky compression artifacts. 15 FPS is barely adequate, I'd rather a clear lower def recording without artifacts at a higher frame rate any day. Cam makers are just in a bullet point war here, crystal clear 720p at 30fps is more than adequate to read things or identify a person while blurry, choppy, 15fps 4k is useless. But at $119 for 2 I'm fairly happy with the quality...once I download it so I can actually see something.The app is horrible. It downloads and signs up fine, it adds cameras quite easily too...but that is something you will do once or maybe a couple times if you add devices to the system. Setting up detection zones is also fairly easy, it often doesn't register where your finger is touching though and moves the whole field instead of moving a point. Getting it to connect to the cameras to update events takes a long time and is hit or miss, sometimes you'll get an alert of a recording but then get to the event screen and there is nothing there even after refreshing. Viewing videos is painful, touching the tiny icons to view full screen, play, pause or move the time slider is really hard to get right. Make these controls *MUCH* larger, they disappear after a second anyway so make it big enough to actually hit with a finger. I've just defaulted to downloading any event and then emailing it to my desktop computer because that inconvenience is faster and less awkward than trying to view on the phone when streamed from the camera. FWIW one camera is 10feet and one wall from my wifi station the other is literally 2.5 feet away, they show maximum signal always.Value - 5Picture quality - 3.5, clear 1080p 30fps would be way better than artifacty 2k 15fpsInstallation/setup - 5App- 13.6 average

I spent over $400 on what I thought was a full Eufy home security setup. I bought the HomeBase 2, the 5-piece sensor kit, smart lock, doorbell camera, outdoor camera, chime, and more. I expected to feel safe in my home. Instead, I got a system that can barely be heard and a support team that doesn’t even understand how their own products work.Only the HomeBase 2 makes a sound when the alarm is triggered. None of the sensors, cameras, or other components ring. Just one small box with a 100 dB siren sitting upstairs next to my router. I live in a two-story home. One day the alarm rang for hours and I didn’t even notice. Neither did my neighbors. What kind of security system is that?When I contacted customer service, I explained everything clearly. I gave them the facts, the issue, and the exact solution. Their replies were insulting. They asked me if I had tried turning up the volume. I had. They told me to try different alarm tones. I had. They told me to move the HomeBase, even though I clearly said it had to stay next to the router. Then they told me to use my doorbell camera as a siren, which is connected to a chime and would go off with every passerby. It’s not even linked to the HomeBase alarms. That suggestion made no sense at all.Then came the most ridiculous part. They actually asked me if my house had walls. Yes, my house has walls. That’s how houses work. If your product can’t be heard through a wall, it’s not fit to be called a security system.It got worse. They asked if my motion sensors and entry sensors made noise. These devices do not emit sound. They never have. It’s shocking that their own support team doesn’t even know how their products function. That’s basic information and they clearly didn’t have it.They also told me Eufy doesn’t make a separate siren. I had to send them a link to their own siren listed on Amazon before they even acknowledged it existed. I asked for two of them to be sent to me as a fair resolution. After dodging the request with emotional reassurances and irrelevant replies, they just stopped responding.To make things even more frustrating, one of the cameras I bought wasn’t compatible with the system. I only found this out through trial and error, because the product description doesn’t mention it. Nowhere does it say it won’t work. That’s on them.There’s no actual customer service number. You’re left emailing support reps who don’t read your messages, don’t know the products, and give you useless copy-paste responses while stalling you into silence.I handed them the solution. I explained the problem from day one. I did all the work for them. The moment I had an airtight case and knocked down every excuse they had, they disappeared.If you want a system that’s reliable, loud, and backed by people who care about your safety, this isn’t it. The design is flawed, the listings are misleading, and the customer service will waste your time until you give up. I regret buying this. You will too.Update: After weeks of trying to work with Eufy support, I was offered a refund that doesn’t even cover the cost of fixing the problem. I asked for two sirens so the system could function properly, or a refund to cover the actual price. They refused both and closed the case. Since I pointed out the siren was on Amazon, it was suddenly removed and now only shows up on their website. I gave them every chance to resolve this and they chose not to. Think twice before trusting this system to protect your home.